Privacy Policy for Flow & Breathe Yoga Studio

At Flow & Breathe Yoga Studio, operated by Tech Solutions Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

• Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, and payment information when you register for classes, workshops, or memberships.
• Health Information: For your safety and to tailor our services, we may collect information regarding your physical health, injuries, or medical conditions, always with your explicit consent.
• Usage Data: Information about how you access and use our website and services, such as your IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Communication Data: Records of your correspondence with us, including emails, chat messages, and phone calls.
• Demographic Information: Such as age, gender, and preferences, collected voluntarily to help us understand our community better.

2. How We Use Your Information

The information we collect is used in various ways to provide and enhance your experience:

• To Provide and Maintain Our Service: This includes managing your bookings, memberships, and ensuring you can access our studio and online content.
• To Personalize Your Experience: Understanding your preferences and needs to offer suitable classes, instructors, or workshops.
• For Communication: Sending you confirmations, updates about your bookings, important studio announcements, newsletters (if you opt-in), and responding to your inquiries.
• For Payment Processing: Handling transactions securely for classes, memberships, and merchandise.
• For Analytics and Improvement: Analyzing usage patterns to improve our website functionality, service offerings, and overall user experience.
• For Security and Fraud Prevention: Protecting our services and users from fraudulent activities and ensuring the security of our systems.
• To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties without your consent, except in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, scheduling software, email marketing platforms). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may share your information with other third parties with your explicit consent.

4. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Secure Sockets Layer (SSL) technology for data transmission.
• Regular security assessments and updates to our systems.
• Restricted access to personal data for authorized personnel only.
• Encryption of sensitive data where appropriate.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. Cookies are small data files stored on your device. For more detailed information on how we use cookies, please refer to our dedicated Cookie Policy.

7. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please do not hesitate to contact us:

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